AMCS Platform

The AMCS Platform is an enterprise-grade cloud and IoT solution built on the Microsoft Azure environment. As a gold-certified and trusted partner of Microsoft, AMCS provides customers with the infrastructure to develop, integrate and scale their business operations in a secure, compliant and assured manner.

Our SaaS model lowers operational costs, guarantees business continuity, assures system security, supports business growth and competitive advantage. We provide assurances to customers across the globe with features that include:

• Cloud back-up: Operate at full potential after any data loss or system failure. AMCS Platform cloud applications’ automated back-up system restores a database from any point over the last 35 days.
• DevOps: AMCS’ software development practices streamline the development lifecycle. This delivers new features, functionality and system updates to customers faster.
• Security: AMCS Platform’s layered cloud architecture provides tougher security, with encryption, authentication and authorisation, application firewalls and ransomware protection, server and application diagnostics, traffic analysis, penetration testing, intrusion detection, DDoS, audits and logging, network controls, access controls, and more.
• Auto-Scaling: Increase agility and flexibility. AMCS Platform scales the architecture in line with your growth, onboarding of new acquisitions and ongoing operational fluctuations.
• Compliance: The AMCS Platform Azure cloud architecture covers 88 compliance offerings, providing the deepest and most comprehensive coverage in the industry. Compliance is global and regional, supporting government and industry directives and legislation.
• Application Analytics: AMCS Platform has in-depth monitoring and telemetry to enable full visibility of how the system is performing. This enables fast detection of any issues so that they can be addressed immediately.
• Disaster Recovery: AMCS’ cloud architecture is built for robust business continuity and disaster recovery. This ensures a rapid response to planned/unplanned downtime events.
• Availability: Guaranteed uptime, availability and pro-active system performance management. AMCS’ dedicated team proactively monitors and fine-tunes performance, leveraging real-time monitoring and alert technologies.

With the AMCS Platform, waste and recycling companies digitise and automate all business processes, guaranteeing customers a strong foothold to proactively anticipate future developments and to support new technology and industry innovations.  This is supporting our customers' competitive edge.

We are dedicated to continuing and evolving AMCS Platform as the industry, technologies, and our customers evolve. To support this, AMCS are the single largest technology investor in the industry with a product and development team of over 200 people, currently investing 20% of overall turnover in the AMCS Platform’s development.

The AMCS Platform is designed based on the best practice processes of thousands of waste & recycling companies across the world. It is inspired by global market trends, driving automation and delivering end-to-end standardisation and optimisation of all business processes, for all relevant lines of business across the industry.

Processes have been designed to simplify and automate workflows, be configurable to support existing and future business needs, and to standardize and improve the quality of data to provide better visibility and analysis for informed decision making.   Our optimized processes ensure an increase in productivity across every department.

AMCS Platform enables you to consolidate your IT systems and centralise your operations under one platform.  This opens up the opportunity to improve organisational efficiency and visibility into each line of business and facility/site.  

Through a centralised system, customers have a real-time single view of their business, from customers, operations, right through to financial information across multiple sites. Customers are better equipped with service and business information to make informed decisions and optimise their business processes, all while reducing the cost of managing multiple disparate systems.

AMCS Platform delivers comprehensive end-to-end integrated solutions to boost productivity and drive margin expansion.  These are solutions to automate tasks, reduce administration, increase customer and partner satisfaction and provide significant savings to organisations.  There is no other Platform that offers such a fully integrated portfolio of solutions to manage the waste and recycling lifecycle, a key enabler of the circular economy.

AMCS Platform solutions comprise of Enterprise Management, Intelligent Optimisation, Mobile Workforce, Vehicle Technology, Digital Engagement and Analytics on one single platform.

AMCS Platform offers businesses secure and reliable integration services of processes and data between on-premise, cloud applications and third-party applications. This service connects processes, data, devices and people that supports innovation and agility within your technology stack.

API interfaces include a REST, Service Bus and SOAP based RPC interface.

The AMCS Platform is redefining the user experience (UX). The focus here is on superior information, interaction design and aesthetics to provide innovation and an intuitive UX.

It’s based on a thorough understanding of the best practice business processes of the waste and recycling industry. Coupled with that, we leverage our companies unmatched years of industry experience, solution architecture and design experience. Every department within your organisation benefits from our simplified and automated user experience that saves on administrative tasks, reduces user actions and screens, and increases user satisfaction.

To support faster staff onboarding and continuous education of new features and best-use of system applications, we have developed an embedded digital training tool within AMCS Platform. This digital training tool delivers a smart walkthrough to guide users step by step to complete key tasks and processes within the system.