Tower

Tower: designed for the waste & recycling industry

Tower is a user-friendly system that allows you to fully operate your business more efficiently while reducing costs and increasing productivity, profitability and overall company revenue.

Tower was specifically designed for the waste & recycling industry with the intention of enhancing productivity and increasing profitability through integration and efficient use of today’s latest technology.

Below a handful of the many features TOWER provides.

CRM and Sales

• Maintain your entire customer base within one centralized database
• Validate customer, billing and site/service addresses with our address validation tool; maintaining official addresses that the USPTO validates
• Manage multiple company databases from a single user-interface
• Track sales performance and calculate commissions
• Generate and manage prospects, proposals and contracts with our sales management tools
• Store photos, documents, signed contracts and much more with our electronic filing cabinet available on each account for ease of access
• Restrict user access to company data by users and/or company association
• View tasks, appointments, scheduled services, AR activity and other items by viewing our easy-to-use color-coded electronic calendar

Operations

• Utilize the various dispatch screens available to sequence and assign work orders and/or services to drivers and vehicles, making for a seamless operations process
• E-mail service notifications providing customers with real-time service statuses
• Manage your site and yard inventory so you know the location of your available equipment in preparation for deliveries and removals
• Optimize your routes with static and dynamic route optimization modules that can be added-on
• Map service locations by address or coordinates with our geocoding module and real-time mapping functionalities

Invoice and Pricing

• Invoice customers via email with the ability to integrate our customer web portal for direct customer access to payments, service, invoices and much more!
• Define a variety of pricing structures to simplify billing and meet all your business needs
• Manage and invoice customers with multiple service locations
• Process payments easily, with the optional use of a MICR reader or lockbox file
• Invoice flexibility allows for customer and/or site level invoices, with the option to invoice sites based on line of business
• Easily mass-update work order charges, recurring service rates and/or surcharges with our powerful pricing manager tool
• Process one-time or automatic credit card payments while staying PCI Compliant

Reports

• Access to over 140 standard reports available at your fingertips
• Simplify internal errors with our audit tracking by customer and user; powerful screens just a mouse-click away or by using our powerful audit reports
• Track and report customer, route and driver profitability with our powerful suite of productivity and profitability reports
• Track revenue reports by company, workflow, service code and customers using our variety